Returns & Exchanges
At Wheelers Luxury Gifts, we want you to be completely satisfied with your purchase. If you are not entirely happy with your fashion items, you may return them within 14 days of receipt for a full refund or exchange.
Return Process
- 1.Initiate Your Return
Contact our customer service team via email or phone to request a Return Merchandise Authorization (RMA) number and a return form.
- 2.Prepare the Package
Carefully pack your items in their original luxury packaging, ensuring all tags are attached and the product is in its original, unworn condition.
- 3.Ship to Wheelers
Affix the provided return label to your parcel and drop it off at your nearest authorized courier point, ensuring you obtain a proof of postage.
- 4.Quality Check and Refund
Once our specialists have inspected the returned items, your refund will be processed back to your original payment method within 5-7 business days.
